1. Introduction
Zincover D.I.Y. (“Zincover”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable international data protection regulations.
Zincover D.I.Y. is situated in Postmasburg, Northern Cape, South Africa, and supplies building materials and hardware products to the public, contractors, and surrounding mines.
Website: https://www.zincover.co.za/
2. Information We Collect
- We may collect personal information when you:
- Contact us via our website, email, or telephone
- Submit an enquiry or request a quotation
Interact with our website (cookies and analytics)
- The information we collect may include, but is not limited to:
- Full name
- Email address
- Contact number
- Company name (if applicable)
- Enquiry details or messages
- Technical information such as IP address, browser type, and pages visited
3. How We Use Your Information
Personal information collected by Zincover is used solely for legitimate business purposes, including:
- Responding to enquiries and providing requested information
- Processing quotations or orders
- Improving our products, services, and website experience
- Internal record keeping and administration
- Legal or regulatory compliance
We do not sell, rent, or trade your personal information to third parties.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance user experience and collect anonymous usage statistics. Cookies help us understand how visitors interact with our website and allow us to improve functionality and performance.
You may choose to disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
5. Disclosure to Third Parties
We may only disclose personal information to third parties in the following circumstances:
- Where required by law or legal process
- To comply with regulatory obligations
- To protect the rights, property, or safety of Zincover, our customers, or others
Any third parties who process data on our behalf are required to maintain appropriate security and confidentiality measures.
6. Data Security
Zincover takes reasonable technical and organisational measures to safeguard personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
While we strive to protect your personal data, no method of electronic storage or transmission over the internet is 100% secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
8. Your Rights
In terms of POPIA, you have the right to:
- Request access to personal information we hold about you
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent where processing is based on consent
- Requests can be submitted using the contact details below.
9. External Links
Our website may contain links to external websites. Zincover is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those sites.
10. Changes to This Privacy Policy
Zincover reserves the right to update or amend this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
11. Contact Information
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us at:
Zincover D.I.Y.
Email: info@zincover.co.za
Telephone: +27 53 313 2222 / 0431 / 0462
Location: Postmasburg, Northern Cape, South Africa
Last updated: 14/01/2026